Starting March 1, 2024, Prime Health Choice, LLC will no longer cover non-emergency transportation as part of your Plan benefits. To arrange non-emergency medical transportation on or after March 1, 2024, you or your provider must contact MAS at or call 844-666-6270 (Downstate) or 866-932-7740 (Upstate). If possible, you or your medical provider should contact MAS at least three days before your medical appointment and provide the details of your appointment (date, time, address, and name of provider) and your Medicaid identification number.

Effective January 31, 2024, dental crowns and root canals will be included in the Managed Long Term Care plans’ benefit package. In addition, replacement dentures and implants will only need a recommendation from a dentist to determine medical necessity.

Prime Health Choice Managed Long-Term Care Plan

Welcome to the Prime Health Choice Managed Long-Term Care (MLTC) program. Our MLTC program especially designed for people who have Medicaid, are able to live safely at home and who need long-term care services.

Our long term care plan is available in Albany, Dutchess, Orange, Putnam, Rockland, Warren and Washington county. You may have questions about our plan and various policies and procedures. Please view our website to learn more about Prime Health Choice, LLC

The Prime HC MLTC Enrollee Advisory Committee Meeting is scheduled for December 28, 2023 2:00 PM.

Click Here to Join Zoom Meeting     Meeting ID: 895 5888 0103   |     Passcode: 455157

Why Use Prime?

  • We offer a streamlined referral process.
  • We provide easy access to all services.
  • We are available 24 hours a day, 7 days a week.